Culture and leadership are undervalued. Both areas tend to be vastly under-appreciated by practices, yet they affect profits more than anything else.

Culture and leadership affect efficiencies, production, collections, and transition valuation in large ways, making them strategic in nature.

This comes down to engaging your team to be their very best. When functioning at their best, your team members will make better choices for the practice. The first and best step to engaging them is showing them you care. Doctors, you actually must care, and you must get to know each of your team members. It’s amazing what this alone can do.